Clear, upfront pricing.

We believe good care starts with clear expectations. This Payment Policy explains how and when payment is due for the services we provide.

Please review it before your visit, and reach out with any questions — our team is happy to help.

Payment Is Due at Service

Full payment is due at the time services are rendered, unless a written payment or membership arrangement has been made in advance.

Accepted Methods

We accept cash, major credit and debit cards, and approved third-party financing. Personal checks may be accepted at the clinic’s discretion.

Estimates & Deposits

For surgeries and larger treatment plans we provide a written estimate in advance. A deposit may be required to reserve surgical or hospitalization slots.

Late & Missed Payments

Balances not paid at the time of service may be subject to a late fee. Missed appointments without notice may incur a cancellation fee.

Insurance & Financing

We are happy to provide documentation for pet-insurance reimbursement and can help you explore financing and membership options for larger expenses. 

Refunds

Payments for services already rendered are non-refundable. Deposits for cancelled procedures are refunded per the terms provided at the time of scheduling.

Contact Us

Questions about billing? Call us at (555) 100 – 2400 or email
[email protected]